Would you like to help people in your community during the COVID-19 crisis? We've launched Corona Helpers, a new website where individuals can pledge their support and COVID-19 support groups can recruit and manage volunteers. Visit www.corona-helpers.co.uk. This means that we may take a little longer to reply to contact requests about opportunities that are not related to COVID-19 support, so please bear with us and thank you for your patience.

Volunteer Mentors


Name: Volunteer Mentors
Organisation: Yeovil4Family
Location: Yeovil Community Church,, The Gateway, Addlewell Lane, Yeovil, Somerset, BA20 1QN
Type: Part Time
You must be able to commit to being part of the programme for a minimum of 6 months.


What does a volunteer Mentor do?

They offer one-to-one support for a family or individual either in the home or at an agreed meeting place. They are a positive role model and help the family or individual to help themselves by supporting them to achieve small steps that help them lead to long term change.

How much time does volunteering take each week?

Being a volunteer Mentor takes approximately 2 hours each week; 1 hour with the family or individual you have been matched with and an hour with your Link Worker. You must be able to commit to being part of the programme for a minimum of 6 months.

What sort of training do I have to do?

All our Mentors complete a 12 hour training course. These can be daytime or evening and are group based, interactive sessions. There will be a streamed session as part of the 12 hours specifically related to the type of mentoring that you may wish to be involved in, either Family, Single Person or Young Person.

How will I be supported?

You will be supported and supervised by a Link Worker who is a member of our team responsible for the family or individual you have been matched with. They are there to assist and safeguard you and to ensure you have all you need to fulfil your role.

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Organisation Description

Yeovil4Family has been supporting families with complex needs by providing one to one support in the family home since 2011, and in 2012 were awarded the contract to work alongside South Somerset Together, which is a partnership between the local council and key agencies to improve the quality of life in South Somerset. Our role was to deliver the ‘Family Focus’ support programme by providing Family Link Workers and Volunteer Family Mentors, to work alongside isolated families in South Somerset and worked with approximately 143 families up to end of April 2015. The contract has been successful and we are now in a position where we can consider direct referrals across the district where an agency feels our support may benefit a family.

Our volunteer Mentors provide one-to-one listening support for one hour a week. We are here to ‘help people to help themselves’. To do this Mentors are trained to work with
people by listening to them in a non-judgmental way and helping them gain the support they need to make changes, find solutions to their challenges and bring new hope into their lives.
Our Mentors are supported by a team of Link Workers who are responsible for coordinating services between all the agencies involved, the mentor and most importantly the family or individual themselves. It is our hope we can help be their voice amongst the agencies so they can regain control over their own lives and feel empowered and equipped to move forward.
Yeovil4Family work with all types of families and individuals regardless of faith, gender, race, disability, marital status, social class, age or sexual preference. All families come in different shapes and sizes, with different experiences, achievements and struggles. All people are unique.


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Cause / Interests

  • Families
  • Social Care
  • Young People

Types of Activity

  • Advice, Information and Support
  • Care work
  • Mentoring

Skills and Qualifications


Mentors need to be good listeners, who can encourage and be non-judgmental. They can come from any walk of life and be any age or gender. Mentors need to be able to have an understanding and empathy towards the different stresses and issues that can affect the people that we work with.

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: Paid
Restrictions: Age/Gender Restrictions: None
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: Provided
Other: NA

Recruitment Method

Application form, DBS Check, References