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1:1 Volunteer Companion in the Somerset Mental Wellbeing Service Team (SMWS)

Compass Disability Services

Name: 1:1 Volunteer Companion in the Somerset Mental Wellbeing Service Team (SMWS)
Organisation: Compass Disability Services
Location: Somerset


To act as safeguarding support for the SMWS Navigators (MIND), in attending first visits to clients with them and to provide additional 1:1 support for clients at the request of the Navigators when appropriate.

Main Duties

• To visit the client with a Navigator in his/her own home or outside the home at an agreed venue at a time agreed with the Client
• To provide practical and emotional support to the navigator while with the client
• If appropriate to provide 1:1 Support for that client or other clients on a short term basis after the first visit to enable the client to access his/her community
• At the end of any 1:1 session apart from first visits to complete a record of the session and any further action required. This will then be passed onto the Navigator to be updated onto Charity Log.

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Organisation Description



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Cause / Interests

  • Community Health & Wellbeing
  • Mental Health

Types of Activity

  • Advice, Information and Support
  • Befriending and Buddying

Skills and Qualifications


• To demonstrate sensitivity when communicating with people who are clients of the Service.

• To show an understanding of the client and his/her issues.

• To help the client and the navigator feel relaxed and secure.

• To establish and maintain appropriate boundaries with any relationship with the client and the navigator.

• To have the ability to work alone, unsupervised, using his/her own initiative.

• To be reasonably flexible in the hours of volunteering, to meet the needs of the client and the navigator.

• To be able to travel to and from the client’s home (within an accessible distance).

• To be contactable by telephone.

• To understand the need to contact the Navigator if any problems arise.

• To be able to maintain confidentiality.

• To be able to demonstrate reliability, consistency, responsibility and honesty.

• To be non-judgmental.

• To undertake an induction and participate in training as required by the role.

• To have an understanding of and commitment to Equal Opportunities.

• To undertake an enhanced DBS Check before commencing the role.

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: Reasonable expenses
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: NA
Other: NA

Recruitment Method

DBS Check