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Ad-hock Reception Volunteer

Somerset Wildlife Trust

Name: Ad-hock Reception Volunteer
Organisation: Somerset Wildlife Trust
Location: 34 Wellington Rd, Taunton, TA1 5AW
Type: Part Time
We are currently looking for a flexible volunteer to help occasionally cover the reception during holidays, sicknesses and particularly busy periods.


Would you like to volunteer but don’t want to be tied down to a regular commitment?
Need a volunteer role that fits around your studies?
Do you have flexible time during your week?
Are you occasionally available at short notice?
Are you a student who needs time and space to study but would still like to gain experience for your CV?

We are currently looking for a flexible volunteer to be the friendly face of our reception and to help with enquiries from visitors. The Trust’s head office in Taunton and is open to visitors and for enquiries Monday to Friday, from 9.00 am to 4.30pm.

Currently reception is managed by our Business Development Officer and our lovely team of volunteers. We’re looking for another volunteer to help cover the reception during holidays, sicknesses and particularly busy periods. Your primary role will be to meet and greet visitors, and help with telephone enquiries, but during quiet periods you will be free to read or study.

This role would really suit someone who would like to gain experience of working in the charitable sector alongside their studies.

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Organisation Description

Somerset Wildlife Trust is one of 46 Wildlife Trusts working across the UK. We are a science-led movement focused on restoring habitats to support a wide range of wildlife and restore natural processes that are essential for healthy landscapes, and provide vital services such as clean air and water, food, carbon absorption and flood alleviation.


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Cause / Interests

  • Environment
  • Wildlife

Types of Activity

  • Administration
  • Receptionist

Skills and Qualifications


• Be the first point of contact for visitors and telephone enquires
• Respond to email enquiries and forward information relevant staff
• “Man” the reception desk, with time to peruse own projects
• Good communication skills - both in person and on the telephone
• Good interpersonal skills - a friendly and open approach to all visitors
• Computer literate
• Able to use initiative to sort out minor queries
• Interest in wildlife issues, or working within the charitable sector


• Gain experience of working within the charitable and wildlife conservation sector
• Gain experience for your CV but still have time to complete your own assignments and projects
• Be part of a friendly team and learn about the varied work of the charity
• Interesting if you would like to find out more about how a Charity operates
• Helpful if you are looking to brush up on or develop new skills

Additional/Specific Suitabilities

Minimum Age: 16
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: out of pocket expenses as agreed with role manager
Restrictions: NA
Induction: Yes
Insurance Cover: Yes
Special Needs: NA
Offer: NA
Training: Yes
Other: NA

Recruitment Method

Application form, Informal discussion, Trial Period